Say hello to Presidium Voice!

Posted by pnoc on May 12, 2015  /   Posted in Uncategorized


Presidium Networks is excited to announce the availability of Presidium Voice – Canada’s newest dictation, transcription, and speech recognition vendor. We are happy to launch the online e-commerce portal as of May, 2015.

On Presidium Voice’s e-commerce site, a wide variety of voice technologies are available for purchase. From digital dictation recorders, to speech recognition, foot pedals, headphones, and related accessories, we aim to be your one stop shop for all your voice needs.

Combine our e-commerce platform with our highly capable implementation, service, and support team, and we believe we have a winning combination. Our engineers can assist with every step, from helping you figure out what your business needs, determining if your existing technology will meet the requirements, all the way through to implementation and after-sales support and service, we’ve got you covered.

Visit the new Presidium Voice site today to see our product offerings and documentation on how we can help you! See for more information.

The low down on passwords.

Posted by pnoc on November 01, 2012  /   Posted in Uncategorized

So, your password is still “password” or your dog’s name or even your own, it’s been like that forever so why change it now? Let us be the first to inform you that there are those who dedicate copious hours looking for ways to breach security, a simple name made up of only alphabetical letters should take a seasoned hacker using their nasty tools a whole few minutes to crack. Then consider what sort of information you stand to be exposed, banking details for your online banking, do you let your browser remember your password for convenience? What if it wasn’t you at the wheel?

Here is a basic guideline based on current Industry standards to help. A complex password is really important protection to assist you with safer online transactions and safer local security for your PC or laptop.

  • 1
    Your password needs to be, at the very least, eight characters in length.
  • 2
    You will need to include letters, punctuation, symbols and or numbers. Make use of the entire keyboard and not just the habitual letters you use most often. The greater the variety of characters in your password, the better. This makes it exponentially more difficult for hacking software to crack your password.
  • 3
    In order to keep your strong password effective you will need to change your password often. A good idea is to set a reminder to change your password ideally monthly, however every three months or so would do if you are very busy. Change the passwords for your email, your banking and credit card websites, your PC login and your social media.
  • 4
    Never use the same password for everything either, this means if one is breached you will have trouble elsewhere. Cybercriminals will steal passwords from websites that have low security themselves and will then use that password for more secure institutions such as your bank.

Avoid these common security pitfalls:

  • 1
    Dictionary words
  • 2
    Words spelled backwards
  • 3
    Sequences or repeated characters (12345, 222222)
  • 4
    Personal Information such as your SIN number or driver’s license number or your surname

Mobile Phones and Businesses – Part 1

Posted by pnoc on October 13, 2012  /   Posted in Uncategorized

2012 has been a terrific year for the development of mobile computing. With the iPhone 5 being released, Android gaining market share, and Windows Phone 8 devices on the horizon, how is the business community to respond? The decision of which devices will best equip your staff is a tricky one. Here’s how we break it down.

Mail, Contacts, and Calendars

One of the most beneficial features of the modern smartphone for business is the seamless integration of work mail, contacts, and calendars onto the smartphone for easy browsing, creation, and modification on the fly.

iPhone 5- Pros: The iPhone 5 integrates quite well with Exchange and Google Apps mail environments, providing full synchronization of your data and setup. Push synchronization works well with this device, meaning you get new data as soon as it is received by your server.

iPhone 5- Cons: The iPhone 5 lacks a critical feature that sets it back in this category. There is no way to sync shared or public data such as calendars or contacts to your phone. The only data synced is your personal data.

Android OS- Pros: The Android OS stacks up about as well as the iPhone in this regard. Full synchronization is offered for mail, contacts, and calendar data. Push synchronization works as well. The main difference is that the Android OS browser (as well as Chrome which is offered on Android) allows for easy web access of public data, as well as Sharepoint, without the need for another app.

Android OS- Cons: The Android OS still is not able to sync public calendaring/contacts nicely. However, as stated above, the workaround of being able to access that data via web browser is workable, if a little bit tedious. As of 10/13/2012, Pinch to Zoom in the default mail app on most Android phones does not work. That said, an update has been released and should be available within the next two weeks to add this functionality.

Windows Phone 8- Pros: 
Windows Phone 8 promises full synchronization of this data, as well as SharePoint, natively. This includes public data such as calendar and contacts. Push synchronization works well.

Windows Phone 8- Cons: At this point the platform is in its infancy — the first Windows Phone 8 devices are scheduled for release shortly. There may be some issues during launch and as always early adopters may have to endure some small pains.





BlackBerry- Pros: The BlackBerry OS is a long time player in the mobile business industry. When paired with a BlackBerry Enterprise Server, it allows BlackBerry devices to access mail, contacts, and calendars. This includes push sync and full  access to public calendars and contacts.

BlackBerry- Cons: There are a few downsides to the BlackBerry platform for E-Mail. The requirement for a BlackBerry Enterprise Server, though now free, can become a management headache, raising your support costs for these devices as the enterprise server must be administrated separately. Another primary downside to the BlackBerry is the lack of support for some HTML and stylized e-mail. Whereas other competing devices render images, and templates in E-Mail very well, the BlackBerry fails in this regard.


Stay tuned, in the next part of Mobile Phones and Business, we will discuss device usability and apps.

How protected is your business from power outage?

Posted by pnoc on October 10, 2012  /   Posted in Uncategorized

Battery backups, or UPS (Uninterruptable Power Supply) are multi-faceted devices that will protect your PC’s servers and networking equipment from power surges and outages.

How does it work?

UPS units contain batteries of varying sizes and loads, ranging from being able to sustain a single PC or a few network devices from a few minutes to being able to run dual power supply servers for hours.

UPS battery backups also offer valuable power filtering, this means that during the day while you are working on your equipment, the dips and surges that occur within the power grid are filtered, this prolongs the life of your power supplies and prevents interruptions, a surge in power can easily damage a PC or servers power supply causing downtime.

The true nature of a battery backup is that it’s designed as a temporary measure to assist you with the opportunity to finish the work you are currently busy with, to save that work and to perform a controlled shutdown on your PC in the event of a power outage. Advanced UPS systems will interact with your PC or server and this process can be automated in the event the outage occurs during the course of the night or over a weekend when staff are not present.


Presidium partners with a wide array of UPS providers to ensure the right battery size, and compatibility with existing network hardware. If you have questions or need advice on implementing battery backups for computer equipment in your business, contact Presidium today.

For more information, or to get help with your IT infrastructure, call us today! (888) 762 9644 (toll free)

© 2012 Presidium Network Operations Consultants
Garreth Mawdsley (778) 765-0019
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